Returns & Exchanges

At NoviraOplulencesShop, we want you to feel radiant and satisfied with your beauty purchases. If a product does not meet your expectations, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our concierge team with your order number and the reason for your return to receive a pre-paid shipping label.

• 2.
  Prepare the Package

  Carefully place the unused or gently tested items back in their original packaging, ensuring all protective seals and applicators are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at any authorized courier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.