Frequently Asked Questions

Everything you need to know about your luxury beauty experience.

Are your beauty products cruelty-free?

Yes, at NoviraOplulencesShop, we are committed to ethical beauty. All our products and ingredients are 100% cruelty-free and never tested on animals.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your beauty essentials sooner.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on used cosmetics or skincare.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey to your doorstep.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure shopping experience.